FAQ
Everything you need to know.
The Protocol
Do I need to use both formulas?
Yes — the system is designed as a complete protocol. Pre-Flight prepares the body before biological disruption begins. Post-Flight targets the recovery window the moment transit ends. Using one without the other addresses half the journey. For full biological recovery, both are required.
What if I can't take a bath at my destination?
Plan for it where you can. When booking hotels, prioritise properties with baths — we include a practical guide on this in the Flight Biology™ Protocol Guide that comes with your order.
If you only have access to a shower, mix the Post-Flight formula into a body cleanser and apply directly to skin, leaving it on for 2–3 minutes before rinsing. Transdermal absorption is reduced compared to full immersion, but it remains an effective delivery route — particularly for the magnesium complex. Full bath immersion is always the preferred method, but the formula works with what you have.
When exactly do I take Pre-Flight?
60 minutes before boarding — not before leaving for the airport, not at the gate. The 60-minute window is timed to absorption and the onset of biological action before altitude exposure begins. Mix with 500ml of water and drink in full.
When exactly do I use Post-Flight?
Within 90 minutes of landing. The further you get from landing, the less effective the biological window becomes. Draw the bath as soon as practically possible after reaching your accommodation. Soak for a minimum of 20 minutes.
Does it work for short-haul flights?
Yes. Biological disruption from transit is cumulative — frequent short-haul travel creates the same systemic load over time as occasional long-haul. For flights under 4 hours with no significant time zone crossing, Pre-Flight alone may be sufficient. For any flight with time zone crossing, use both formulas.
Orders & Shipping
Where do you ship?
We ship globally to 40+ countries. Shipping times and costs vary by destination — full details at checkout.
How long does delivery take?
3-5 business days within South Africa. 5-7 business days internationally. Tracking is provided with every order.
What is your returns policy?
30-day recovery guarantee. If the system does not work for your biology, contact us within 30 days of delivery and we will make it right. Opened products are eligible — we do not make the process difficult.
Can I subscribe for regular delivery?
[If applicable: Yes — subscribe and save [X]% with monthly delivery. Cancel anytime.]